We deliver coast-to-coast around New Zealand from our warehouses in Auckland -- but of course you are welcome to pickup. All freight is insured, so you are guaranteed to get your goods in pristine condition. Tracking information is sent to you by email.
How much
The freight charge is calculated on the weight and the destination. If you work on a rough guide of approx. $1.50 per kilo then you wont be too far wrong. Just refer to the tables on the main page to get the actual weights. When you order, we will grab your postcode and give you a precise freight figure. Local delivery is cheaper of course -- just ask!
When
Generally, it takes 2-3 business days to receive your goods, but depends on distances and freight schedules. Local delivery is within 24 hours by arrangement.
Insurance Issues
Although it is rare, damage can occur during freight. Please check that all items are in good shape BEFORE signing a delivery docket from the driver. If you sign to say that everything is fine, then we are unable to claim on the insurance policy. If you think there is damage, write this on the docket, or ring us for instructions.
